Quality management practices to direct and control the accomplishment of project objectives in R&D units

Abstract

Projects create value and capabilities for organizations and beneficiaries of their outcomes and must be managed by implementing quality processes to assure an execution compliant with plans, activities, and applicable standards, and to accomplish the defined requirements and objectives in an efficient and effective manner. This study analyzed the frequency of use of quality management practices by companies with R&D units and compared them with project management students’ expectations of implementing quality project management practices as a professional. The data was collected using an online survey, and twenty-six quality management practices have been analyzed using descriptive and inferential statistics, following standard procedures, and using the Independent-samples T-test. For twelve out of the twenty-six practices, significant differences have been found between the two samples, five referring to quality planning practices and seven referring to quality control practices. For the twelve quality management practices, project management students had greater expectations of implementing them, in contrast to the actual frequency of use among the surveyed companies. The results can provide inputs to improve project management practices among companies, reinforcing the importance of training and recruiting project management professionals that have the required training, talent, and aligned expectations on how to successfully manage projects.