A management system to personalize notifications in the TV ecosystem

Abstract

This article presents a prototype to generate, schedule, and monitor personalized notifications for the TV ecosystem, which encompasses the television, connected devices, and personal mobile devices. Based on the identification of guidelines and usage scenarios in the literature and the collection of empirical data through focus groups, were systematized settings for the notifications according to the type of event/content to be notified. The settings include the sending moments and triggers on the TV set-top box (STB), as well as users’ responses to the notifications, like changing the channel, going to an app, or asking to repeat the reminder. The prototype, which will be tested in the laboratory with experts and field tests with users, is part of an R&D project in partnership with a Portuguese IPTV provider, to possibly integrate this feature into their service.