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http://hdl.handle.net/10773/15541
Title: | Barriers and facilitators to knowledge management in university research centers: an exploratory study |
Author: | Rego, Arménio Pinho, Isabel Pedrosa, Júlio Cunha, Miguel Pina E. |
Keywords: | Knowledge management Socio‐organizational processes Technology Individuals Barriers |
Issue Date: | 2009 |
Publisher: | Emerald |
Abstract: | This study shows how 152 researchers from several research centers of a Portuguese university perceive the facilitators and barriers to knowledge management. Three domains are considered – knowledge gathering, creation, and diffusion. Three dimensions of barriers and facilitators were considered – individuals, socio‐organizational processes, and technology. Regarding both barriers and facilitators, but mainly barriers, the findings suggest that researchers are more sensitive to the “soft” aspects of knowledge management (i.e., individuals, socio‐organizational processes) than to the “hard” ones (i.e., technology). This suggests that, although technology is an important facilitator, it is people and their interactions that create knowledge and promote the knowledge flow. El articulo muestra como 152 investigadores de centros de investigación de una Universidad portuguesa perciben las barreras y facilitadores a la gestión de conocimiento. Fueron considerados tres dominios: obtención, creación y difusión. Se estudiaron barreras y facilitadores a los niveles individual, procesos socio-organizacionales y tecnologia. Tanto en lo que respecta a las barreras como a los facilitadores, pero sobretodo en lo que dice respecto a las barreras, los resulta- dos sugieren que los investigadores son mas sensibles a los aspectos “soft” de la gestión de conocimiento (i.e., individuos; processos socio-organizacionales) do que as los aspectos “hard” (i.e., tecnologia). Aunque la tecnologia sea un importante facilitador, son las personas y sus interacciones que crean conocimiento y promueven el fl ujo de conocimiento. |
Peer review: | yes |
URI: | http://hdl.handle.net/10773/15541 |
DOI: | 10.2753/JMR1536-5433070103 |
ISSN: | 1536-5433 |
Appears in Collections: | DEGEIT - Artigos |
Files in This Item:
File | Description | Size | Format | |
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PInho 2009.pdf | artigo | 114.62 kB | Adobe PDF |
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